Bill Graham Civic Auditorium is a historic 8,500-capacity multi-purpose concert hall in San Francisco’s Civic Center, built in 1915 and operated by Another Planet Entertainment. The venue has wheelchair accessible seating on all levels, designed to accommodate various height needs so that wheelchair users can see the stage. For general admission events, a raised platform with folding chairs on the floor level accommodates patrons with a range of needs including wheelchair users, those with limited mobility, and those who are visually or hearing impaired. Accessible restrooms are available, and the venue is ADA-compliant with accessible entrances, ramps, and elevators. An on-site ADA liaison is available at the North Gate entrance to assist guests who need accommodations on the night of the show. Service animals are permitted inside the venue.
Accessible tickets can be requested directly through the Ticketmaster event page via the “Request Accessible Tickets” icon, by phone at 1-800-745-3000, or in person at any Ticketmaster outlet. Guests who already hold general admission tickets but require accessible seating can speak to the ADA liaison at the entrance without needing advance reservations. The venue encourages patrons with specific accessibility needs to reach out in advance by calling 1-510-548-3010. Staff are trained on accessibility needs, and backstage areas are also accessible for performers upon request. The venue posts strobe lighting warnings on front doors.
Visitors note that restrooms are primarily located on a floor below the main level, though small restrooms are also available on the main floor. The venue is well-served by public transit, with Civic Center/UN Plaza BART and Muni stops within walking distance, which many attendees with mobility needs find convenient. Some visitors note that balcony seating rows are quite close together, which may be a consideration for those who need more space.
Reserved Wheelchair Seating
Staff Trained in Sensory Differences
ADA-compliant entrances, ramps, and elevators throughout the venue. Raised accessible platform on the floor level for GA events with folding chairs. On-site ADA liaison available at the North Gate on show nights. Strobe lighting warnings posted at front doors. Backstage accessible for performers upon request. Contact: 510-548-3010.

